Kompanion for IT Requests
A built-in helpdesk that turns 'my laptop is broken' messages into tracked, prioritized, assigned tickets - for IT and every other internal team.
Requests without a system
Requests from every direction
Chat messages, emails, hallway conversations - IT requests arrive everywhere and get lost anywhere.
No priorities
The loudest request wins. Critical issues wait behind trivial ones because nobody can see the whole queue.
Zero history
'Didn't we fix this last month?' Without records, the same problems get solved from scratch again and again.
What you get with Kompanion
One intake channel
Employees submit requests through the platform - every request becomes a ticket with an owner from the start.
Categories & priorities
Hardware, software, access, facilities - organized queues with priorities so critical issues jump the line.
Assignment & routing
Route tickets to individuals, departments or teams; everyone sees exactly what's theirs.
Comments & updates
Discussion happens on the ticket, with notifications - requesters see status without asking.
Complete history
Every ticket is searchable forever. Recurring issues become visible and fixable at the root.
Beyond IT
The same helpdesk works for HR questions, facilities, maintenance and any internal service team.
An IT request, before and after
Intake
"Hey, quick thing…" on chat, forgotten by lunch.
A ticket with category, priority and owner.
Triage
Whoever shouts loudest gets helped first.
The queue is sorted by real priority.
Follow-up
"Any update on my thing?" ×5 per day.
Status updates arrive automatically via notification.
The result
Bring order to internal requests
Ask for a demo and see the helpdesk from both sides - the employee submitting and the team resolving.
Ask for a demo
See Kompanion live with your own use cases. No commitment, no credit card.